FAQS

Ordering & delivery:

There is no minimum order value but to qualify for free next business day delivery, all you have to do is make sure your order value is over £50 + VAT for UK mainland and its just £5 delivery on orders up to £50 + VAT.

Place your order with us by 4pm and we will despatch the goods the same day for delivery next working day.

To discuss your requirements in detail, please contact our sales team on 01572 772659 or email them at info@medichiefglobal.com

Yes - please contact the sales team via email, info@medichiefglobal.com or by phone on 01572 772659 and we will provide a quotation and make the necessary arrangements for you.
Full tracking details can be found on your invoice, so you can check online. Alternatively, please contact our Customer Care Team on 01572 772659
Should you wish to order additional items, these will be processed as a new order rather than being added to an existing one.
Please contact our customer care team.  Your Statutory rights are not affected.

Customer care:

Yes, our customer care team are able to help you with your technical enquiries so please call them directly on 01572 772659, email info@medichiefglobal.com or use the live chat facility on the website

Please contact our customer care team.  Your Statutory rights are not affected.
Please contact our sales or customer care team who will be able to assist and advise you on this.

No, only Delivery Note paperwork (which does not include transaction/pricing information) is sent with the goods. Invoices are issued separately to the dedicated Account email address.

Please contact our Customer Care team with the details of your issue and we will work to resolve it asap.

Would you like to find out more? Drop us a line.

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